Briggs staff member (Ellen Berg) honored as Employee of the Month

Briggs staff member honored as Employee of the Month
Reception June 15 
Processing nearly 125,000 requests from the South Dakota State Library in a manner described as “always very cordial and (with) a pleasant, cheerful disposition when we call,” may be part of the reason Ellen Berg, Interlibrary Loan-Lending Technician at the Briggs Library, has been named the South Dakota State University Career Service Employee of the Month for June. Such effort seems standard operating procedure for the dozen years she has worked at the library. Processing requests for materials from other libraries brings numerous letters of appreciation from librarians in other libraries across the state and even around the world.  Berg has served customers in academic, public and special libraries on every continent but Antarctica and has received thank you notes from many of them expressing their appreciation. “Her relationship with those staff members is vital to making our interlibrary loan system work,” said Mary Kraljic, Briggs Library access services librarian and her supervisor.  “To accomplish her job, Ms. Berg must be proficient at using many specialized computer applications and components, and she must train her student staff to be proficient in the use of them as well,” said Clark Hallman, the interim dean of libraries at SDSU. Such work led her students and staff to supply over 9,000 items to other libraries during 2006 and 1400 items sent to distance learners. Building strong relationships with student workers not only serves Briggs Library customers, it also brings words of support from students who called her “energetic, fun and personable” as she “gladly answered questions I may have asked a million times before.”  Berg came to Brookings from Jamestown, N.D. where she graduated from high school, but didn’t start college until she turned 40 and then graduated from Valley City State University summa cum laude with a bachelor’s degree in education and library science. She and her husband Don, a geography and history professor at SDSU, have three children and six grandchildren. She belongs to St. Thomas More Catholic church and holds memberships in Kappa Delta Pi, education honorary, and Gamma Theta Upsilon, international geographical honor society. A reception honoring Berg as Employee of the Month and on her retirement will be held in the Briggs Library Friday, June 15 from 3 p.m. to 4:30 with a presentation made at 3:30.  
-Jeanne Jones Manzer, University Relations-

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