Current Contents Alert Service

June 2, 2008

Comment received from an SDSU faculty member on June 2, 2008:

I am a new SDSU faculty member. At my previous institution, we were able to set up our search preferences keywords with a research librarian and weekly or biweekly Current Contents digests in tagged format for import to reference software would be emailed to us. Is this a service that is available here? Would I be able to just transfer my search preferences from my previous university? Who would I need to meet with or speak to in order to get set up? Thanks.

Our Response:

This summer we are moving our Current Contents access from the SilverPlatter platform to the OvidSP platform. Both are owned by Ovid and they plan to discontinue the SilverPlatter platform in the future. We did not want to make this change in platforms during the fall or spring semesters. Therefore we choose to make the switch during the summer. We have asked Ovid technical support to make the switch for us, but it has not been accomplished yet. When the conversion is completed we will notify you.

The OvidSP platform enables researchers to establish their own “OvidSP Auto Alerts” to keep up to date on research topics. We can help you set that up after the switch is complete. – Clark Hallman, Head of Public Services

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Cell Phone Use in the Library

April 15, 2008

Comment from an SDSU graduate student received on April 15 2008:

I was studying at a table in book stacks this morning, 1000am to 1230pm, and during this time 14 students talking at full volume on their cells phones walked past me. I think it would be reasonable to wholly ban cell phone use in the library. If a student or library employee, as the book reshelvers use them too, needs to be in conversation with someone, they should go to the Union or anywhere else on campus. There is no reason whatsoever to allow cell phone use in Briggs–not even in the lobby. The world will not end if someone is forced to cease use of their phone, and the library should be a place where one can get away from the noise.

Our response:

I’m sorry you were disturbed by people talking on their cell phones this morning.  Actually Briggs Library has had a policy regarding the use of cell phones for several years.  That policy states:

Cellular Phones, Pagers, or Other Audible Electronic Devices

It is essential that an environment conducive to serious study and research be maintained in the library. 

Cellular phones, pagers, and other audible electronic devices that could inhibit the concentration of library researchers must not be used in most areas of Briggs Library.  These devices should be turned off to prevent potential distractions. 

Cellular phones may be used discreetly only in the following areas: 

  • The Library Vestibule (main floor, between the two sets of doors)
  • The Library Lobby (main floor, between the entry doors and the reference area)
  • Group Study Rooms (when no one in the group objects)
  • Individual Study Rooms

Laptop or notebook computers may be used in the library, but the sound should be muted.

 

Exception: Library employees may need to use audible electronic devices in the course of their assigned duties.  Such use should only occur to the extent necessary. 

 

This policy should be posted throughout the building and we will check to make sure those policy statements are still posted and replace them if necessary.  When we notice someone using a cell phone we try to inform them of the policy.  I will forward your suggestion to the Dean of Libraries for his consideration.

  

Again, I’m sorry for the inconvenience. – Clark Hallman, Head of Public Services

 


Request to Add a New Journal Subscription

April 2, 2008

Comment from an SDSU graduate student received on April 2, 2008:

I know journals are expensive, but maybe consider purchasing Ecological Modelling, especially with so many students in the GIScCe.

Our response:

Unfortunately a subscription to Ecological Modelling would cost more than $4500 per year.  With a static budget the library cannot afford to add access to this journal.  The Directors of the Regental Libraries in the state have been working together to increase library funding.  This push has not yet yielded additional funds. We will retain your request and if additional funds become available adding this title will certainly be considered. – Mary Caspers-Graper, Head of Technical Services


Interlibrary Loan Turnaround Time

March 12, 2008

Comment from an SDSU graduate student received March 12, 2008:

It seems that it takes a very long time to get an ILL photocopy of a journal article any more. I can remember getting 1-2 day turnaround on requests, but ever since ILLiad, it takes 10-14 days. Will this return time improve?

Our Response:

I’m sorry to hear that you’ve been dissatisfied with our interlibrary loan service recently.  Most of our patrons (those who have commented on ILLiad) have been very pleased with the speed of the desktop delivery of articles and the fact that they can track the progress of their own interlibrary loans through ILLiad.  However, I was concerned that we may have gotten lax with some of your requests, so I looked at the 5 requests that you have submitted through ILLiad.  One request in September was filled within a few hours.  Two articles requested in January (on Friday before a 3-day weekend) took 3 working days to complete. A request submitted on March 6 was delivered today (4 working days).  I think you would agree that 3-4 working days is reasonable time for other libraries to fill our requests, and I’m betting that the weekends just made your wait seem unusually long. Unfortunately, with our library budget we can’t process requests over weekends and holidays. 

Thank you for your comment.  We really do strive to improve our services in any way that we can, and comments like yours help us do that.  Perhaps in the future we’ll find a way to process requests on weekends. – Mary Kraljic, Access Services Librarian   


Coffee Corner in Briggs Library – A Request

January 30, 2008

A comment from an SDSU graduate student submitted on January 29, 2008:

A coffee corner – like Java city – is required in this library. Most of the time we are obliged to go out – in this cold weather – in order to have a cup of tea or coffee. Please.

 Our response: We would love to have a coffee corner or coffee shop in Briggs Library.  A couple years ago we tried to make that happen.  However, the “powers that be” choose another location on campus.  We would still welcome a coffee corner and will continue to support the idea whenever possible.  – Clark Hallman, Head of Public Services